The inclusion of a photograph will expedite your request by helping us identify the problem. If possible, please upload a close-up photo detailing the malfunction. You can upload a maximum of 3 photos in these four formats: jpg, gif, png, and pdf. Maximum file size is 32 MB. If you get an error when attaching a photo, try re-saving your image at a smaller size and/or lower quality. If you are having problems uploading a photo, you can submit this form without one.